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Academic Advisor

Posting Details

Position Information

Job Title Academic Advisor
Job Description

The Academic Advisor provides advising and appropriate enrollment management services to prospective and current students to ensure their successful degree completion; collaborates with the Center Director, Admissions Advisors and other center staff in meeting all center and university goals.

Essential Duties Summary

Position Responsibilities:

Enrollment Services
- Evaluates undergraduate applicants for admission, determines acceptance status and prepares degree plans for prospective and current students. Works collaboratively with the IEC to ensure accurate representation of credits. Follows Upper Iowa University policies at all times regarding transfer credit, transcript acceptance, course substitutions, and other general advising issues.
- Assists active learners with scheduling of classes and updates degree plans, as needed, informs learners of alternative means of receiving credit toward the degree (CLEP/DSST exams, portfolio method, Online and Self-Paced programs).
- Proactively identifies, advises and counsels all center students at risk of administrative withdrawal or course drops and stop-outs, ensuring that students are aware of the ramifications (e.g. financial aid, progress towards degree, etc.).
- Actively pursues enrollment management efforts to re-enroll stop-out learners according to established retention plan.
- Maintains current knowledge of all UIU course modalities and procedures (center, online, Self-Paced, hybrid) in order to explain all learning models to current and potential enrolled students.

Quality Educational Services
- Provides the range of enrollment services including admissions, advising, financial aid assistance (including grants, loans, Veterans benefits, tuition assistance, etc.) and appropriate tracking via JICS for both walk-in prospective and currently enrolled students.
- Evaluates transcripts from other institutions; military experience and training; technical, vocational and organizational training; and other American Council on Education (ACE) guidelines. Advises students on selecting a major and the practicality of pursuing dual majors or minors.
- Ensures that University policies are followed by having a thorough knowledge of all policies and procedures outlined in the Centers’ Procedure Manual, Handbook for Administration and Staff, and current edition of the Academic Catalog.

Customer Service
- Ensures in the Academic Extension a culture of superior customer service through example and encouragement.
- Maintains superior customer service as a competitive advantage.

- Actively collaborates with all university teams with regard to student retention and enrollment issues.
- Assists as necessary the marketing efforts of the University including presentations at center informational meetings, college fairs, employer visits and other appropriate venues.
- Works collaboratively with the other teams in the Extended University as well as the campus support offices (IEC, Business Office, and Financial Aid Office) to assist learners.
- Coordinates or provides assistance with planning student receptions.
- Willingly complies with requests and directives from University supervisors and officials.
- Reflects a positive, collegial attitude when representing the Center, Extended University and UIU as a whole to the general public, campus offices, faculty, students and staff.
- Serves on University committees as appropriate.

Other duties as assigned.

Required Qualifications

- Bachelor’s degree required, Master’s degree preferred.
- Outstanding people skills and knowledge of educational institutions.
- Entrepreneurial attitude and outlook.
- Appropriate computer skills
- Willingness to travel to support the University.
- Ability to work flexible work schedules including some evening hours.

Preferred Qualifications
Physical Demands
Location Waterloo, IA

Posting Detail Information

Posting Number AS43P
Open Date 08/15/0017
Open Until Filled Yes
Close Date
Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity? (Please be specific)

    (Open Ended Question)

  2. * Have you worked in Higher Ed before?
    • Yes
    • No
  3. * Are you a current employee of the university?
    • Yes
    • No

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents